Refund policy

If your item is unavailable

If we cannot secure your item after your order (see Shipping Policy: Item availability), we will notify you within 2 business days and you may choose:

1. a full refund to your original payment method, processed within 3 business days, or
2. a comparable alternative item, with any price difference refunded.

Condition of items

We sell used parts. Every listing includes detailed photos and an honest description of condition, including scratches, wear, and defects. The photos in the listing are of the actual item you will receive.

Returns

If the item you receive is significantly different from the listing description or photos, contact us within 14 days of delivery and we will arrange a return for a full refund, including return shipping.

For all other cases (fit, change of mind, compatibility), returns are not accepted — used parts are sold as described. If you are unsure about compatibility or condition, please ask before purchasing; we answer every question.

Damaged in transit

All shipments are tracked and insured where available. If your item arrives damaged, contact us within 7 days with photos of the item and packaging, and we will file the carrier claim and refund or replace as appropriate.

Contact: contact@306cycles.com